In addition, because we are independently owned, we offer a family friendly environment. We offer up to three weeks of vacation, six paid holidays, a 401K with match, and many other voluntary benefits including: This full-time position will come with a competitive compensation package. Maintains a well-groomed, professional appearance.Personable, friendly demeanor with a focus on customer service, both internal and external. Organized, multi-tasking adapts to a fast-paced environment.Ability to effectively communicate with others, oral and written.Minimum 2 – 4 years’ related experience.Deliver and explain estimates, date of vehicle return, and other necessary information to customers.Mediate communication between customers and technicians.Assist with management of employees and day-to-day operations.Maintain a positive relationship with customers, ensuring their needs are met.Meet with customers to identify required automotive maintenance and offer service advice.Work closely with Service Director to create a team environment producing highly effective results.Current tire store advisors are encouraged to apply. Ford, Lincoln, CDK experience beneficial. The ideal candidate will have 2 – 4 years’ experience as an ASM or Service Advisor. Quick Lane Tire and Auto at Al Packer’s White Marsh Ford, LLC is looking for an Advisor to complete our team of service professionals and provide excellent Customer Service.
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